SMS Privacy Policy

Effective Date: August 26, 2026
Last Updated: August 26, 2026

Southbridge Tire Co., Inc. (“Southbridge Tire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you choose to receive text messages from us.

This SMS Privacy Policy explains how we collect, use, and protect information associated with our SMS communications.

Information We Collect

When you choose to receive text messages from Southbridge Tire Co., Inc., we may collect and maintain:

• Your name;

• Mobile telephone number;

• Information necessary to provide the requested service;

• Appointment, service, or delivery information associated with your account;

• Your SMS consent and opt-in information;

• Your SMS opt-out requests and preferences; and

• Information contained in communications you send to us by text message.

How We Use Your Information

We use your information to provide and manage services you have requested from Southbridge Tire Co., Inc., including:

• Appointment confirmations and reminders;

• Service appointment updates;

• Notifications regarding scheduled service;

• Home heating oil delivery notifications;

• Delivery scheduling or status updates;

• Requests for information necessary to complete a scheduled service or delivery;

• Responses to customer-initiated text messages; and

• Other customer-service communications that you have requested or authorized.

We may also use your contact information for other purposes described in our general Privacy Policy.

SMS Communications

If you provide your mobile telephone number and affirmatively consent to receive SMS messages from Southbridge Tire Co., Inc., you agree that we may send text messages related to the services and communications for which you provided consent.

Message frequency will vary depending on your appointments, deliveries, service needs, and communications with us.

Message and data rates may apply depending on your mobile carrier and plan.

We Do Not Sell or Rent Your Mobile Information

Southbridge Tire Co., Inc. does not sell or rent your mobile telephone number or SMS consent information to third parties for their own marketing purposes.

Your SMS information may be shared with service providers who assist us in operating our business and delivering our SMS communications, such as our texting or communications platform provider. These service providers may use the information only as necessary to provide services to us and are not authorized to use your information for their own independent marketing purposes.

Your Choices

You may stop receiving SMS messages from Southbridge Tire Co., Inc. at any time by replying STOP to a text message from us.

You may also contact us directly to request that SMS communications be discontinued.

After receiving an opt-out request, we will process your request and stop sending applicable SMS messages, except for communications that may be necessary to confirm your opt-out or otherwise comply with applicable requirements.

If you later wish to receive SMS communications again, you may provide new consent through an available Southbridge Tire Co., Inc. SMS enrollment method.

Security

We take reasonable administrative, technical, and organizational measures to protect information associated with our SMS communications. However, no electronic transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our SMS services are intended for customers and individuals who are legally able to provide consent to receive business communications. We do not knowingly use our SMS program to collect information from children.

Changes to This SMS Privacy Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective or revision date.

Contact Us

If you have questions about this SMS Privacy Policy or our SMS communications, please contact:

Southbridge Tire Co., Inc.
136 Central Street, Southbridge, MA 01550
Phone:508-764-6164

Email: info@southbridgetire.com

This SMS Privacy Policy is intended to supplement our general Privacy Policy and applies specifically to our SMS communications.